01 / Aviation · Salesforce
Aviation Sales CRM
Connecting an enquiry to flight operations.
Independent portfolio · Dubai, UAE
Nadeem
Khan.
Senior Software Engineer
I design enterprise solutions, integrate Salesforce CRM and Data Cloud with other business systems, and automate workflows across sales and operations.
From enquiry to confirmed trip
A simplified illustration of my experience integrating Salesforce with flight operations.
01 Capture the enquiry
Website and call centre enquiries become leads in Salesforce.
02 Build the quote
The sales team manages the opportunity and prepares a multi-sector quote.
03 Sign the agreement
The customer signs the agreement digitally.
04 Confirm the trip
The flight operations system receives the confirmed trip.
01 / Skills in practice
How I apply
my skills.
Examples from my enterprise engineering roles. The systems are employer-owned and are shown here to illustrate my professional experience.
02 / Retail · Integration
Aviation Retail POS
Retail across private terminals.
03 / 2Interact · Architecture
Enterprise HRMS
One architecture for a modular HR platform.
Additional enterprise work
More systems I’ve worked on.
Skills applied to employer-owned systems across hospitality, customer data, learning and HR.
Hospitality
Passenger Hospitality
Connected trip and passenger data from flight operations to workflows for catering, chauffeur and lounge services.
Salesforce Service Cloud · REST APIs · Workflow integration
Customer data
Marketing Cloud & Data Cloud
Worked on customer data consolidation across CRM and operational systems, supporting audience segmentation and coordinated email campaigns.
Salesforce Marketing Cloud · Data Cloud · Journey Builder
Learning systems
Employee Learning Management
Integrated Moodle with the HRMS so employee training and certifications could sync to HR profiles.
Moodle · SCORM · HRMS integration
HR technology
Enterprise HRMS Enhancements
Worked on employee self-service, performance and leave modules and enhancements to payroll workflows.
HRMS · Business process automation
02 / Experience
Career timeline.
Jetex
Nov 2022 – Present
Senior Software Engineer
Lead enterprise application design and integration across Salesforce, HR and learning platforms. Deliver Sales Cloud and Experience Cloud solutions, integrate customer data through Data Cloud (Data 360), manage access controls, and optimize asynchronous Apex.
2Interact, Inc.
Jun 2018 – Nov 2022
Software Development Team Lead
Led architecture for more than 70 integrated HRMS modules. Defined requirements with stakeholders, set team priorities, reviewed code and database changes, and mentored developers.
Metamorphosis LLC
May 2012 – May 2018
Senior Web Application Developer
Built and maintained HRMS features, helped deliver the Interact mobile app, implemented a deployment pipeline, and contributed to a MySQL-to-Oracle migration.
Metamorphosis LLC
May 2008 – Apr 2012
Web Application Developer
Built HRMS features, KPI dashboards, ERP integrations and payroll outputs. Improved application performance and cross-browser compatibility.
Khybersoft Technologies
May 2005 – Aug 2007
System Analyst / Database Designer
Designed databases and workflows, verified security and recovery settings, and trained client staff before handover.
03 / Expertise
What I work with.
- Salesforce
- Sales, Service, Experience, Marketing and Data Cloud · Apex · Lightning Web Components · Flows · SOQL · Gearset
- Integration and data
- REST and SOAP APIs · Data mapping and synchronization · OAuth · MySQL · SQL Server · Oracle
- Application development
- PHP · Laravel · .NET · JavaScript · React · Vue.js · Node.js · Python · Smarty · Jest
- Cloud and DevOps
- AWS · Azure · Google Cloud · Docker · Kubernetes · CI/CD · Jenkins · GitHub Actions · SonarQube · Grafana
- Architecture and leadership
- Enterprise architecture · Agile delivery · Requirements analysis · Code review · Mentoring · Access controls · Performance tuning
Education & credentials
Bachelor of Technology in Information Technology · University of Peshawar
AWS Security – Specialty and AWS Solutions Architect – Associate · Previously held
“Nadeem is an exceptional developer who possesses all the skills one would want in an excellent software developer.”Amila Udana Kalinga · Former teammate
04 / Consulting
Work across industries.
Real estate · Dubai, UAE
Real Estate CRM Transformation
Led a move from a legacy CRM to Salesforce Sales Cloud, designing the data model, lead workflow and pipeline reporting.
Local government · Alberta, Canada
HR Process Optimization
Assessed HR workflows and implemented changes to improve documentation, compliance and service delivery.
Healthcare · Saskatchewan, Canada
Healthcare Workforce Analytics
Analyzed recruitment and staffing gaps and built planning tools to support workforce forecasting.
05 / Contact
Let’s talk.
Reach out about senior engineering, Salesforce architecture or enterprise integration roles worldwide.
Message me on LinkedIn ↗