Nadeem Khan

Leading full-cycle development, integration, and administration across multiple enterprise systems within a global leader in private aviation technology and services. Driving digital transformation by designing scalable solutions and integrating complex data flows between Open Source, Salesforce, and core flight operations platforms.

Live & Delivered Systems:

• Aviation Sales CRM — Custom Salesforce CRM integrating website and call center for automated lead creation, opportunity management, multi-sector quoting, and digital agreement signing — connected to the flight Operations system for trip confirmation and the financial system for real-time customer data enrichment.
• Salesforce Data Cloud — Unified customer data platform consolidating data from CRM, Operations, and financial systems into a single customer profile for real-time segmentation and personalisation.
• Salesforce Marketing Cloud — Email campaign management via data extensions, integrated with CRM and the Operations system for real-time contact synchronisation — enabling audience segmentation, targeted campaigns, and automated customer journeys using Journey Builder.
• Aviation Retail POS Platform — In-house Point of Sale solution live across global FBO outlets with product catalogues, pricing matrices, inventory, warehousing, and multiple payment gateways — integrated with Salesforce for unified customer and order data.
• Hospitality Management System — Passenger-centric module synchronized with flight operations to auto-import trip and PAX data for personalized catering, chauffeur, and lounge services.
• Enterprise HRMS Enhancement — Upgraded ESS, Performance Management, and Leave modules with enhanced payroll processing workflows.
• Employee Learning Management System — Moodle-based LMS with SCORM training and HRMS integration for automatic employee certification syncing.

Responsible for the complete architecture of a 70+ module HRMS. Led the full software lifecycle from requirements analysis and SRS definition through design, development, code review, and delivery.

• Defined and enforced software architecture strategy grounded in Agile and DevOps principles.
• Reviewed source code applying SOLID and ACID principles; ensured security and vulnerability-free code.
• Conducted stress testing and performance monitoring using New Relic, Grafana, and CloudWatch.
• Led technical interviews using the STAR technique; onboarded and coached junior developers.

10 years of hands-on enterprise development across PHP, .NET, Smarty, and MySQL. Contributed to HRMS product development, mobile app delivery, and CI/CD pipeline implementation.

• Developed and deployed the Interact Mobile App for HRMS on Play Store and App Store.
• Implemented CI/CD pipeline using GitHub Actions and SonarQube.
• Wrote test cases using Jest, Enzyme, and Testing Library — achieved 90% code coverage.
• Contributed to data migration from MySQL to Oracle using the TRICKLE technique.

Designed databases and control flows for client projects. Tested security, integrity, backup, and recovery settings before project handover. Trained client staff and managed local area networks.